We are committed to preparing and shipping your order as quickly as possible. Your order is generally shipped within 24 to 48 hours after confirmation of your purchase. Once shipped, delivery time may vary depending on your location:

Standard delivery: allow between 3 to 5 working days to receive your products.
Express Delivery: For more urgent orders, we offer an express delivery option that allows you to receive your items within 1 to 2 business days.
Please note that these lead times are estimates and may be affected by external factors such as weather conditions or logistical delays. We will provide you with a tracking number as soon as your order is shipped so you can track its progress.

Yes, delivery costs may vary depending on several factors such as the total amount of your order, the type of products purchased, and current promotions. Here’s how it works:

Free Shipping: We offer free shipping on all orders over a certain amount, which is specified periodically in our promotions. Be sure to check out our current offers to take advantage of this benefit.
Standard rates: For orders that do not meet the criteria for free delivery, delivery costs are calculated based on the weight and size of the products, as well as the delivery destination.
We strive to make these fees as transparent and fair as possible. All costs will be clearly stated at the time of finalizing your order, prior to payment, so that you can make an informed decision.

At SweetAndHydration, we strive to offer you products that fully meet your expectations to beautify your outdoor space. However, if a product doesn’t quite meet your needs, we offer an easy and convenient returns policy.

You have 30 days from receipt of your order to change your mind and return the product to us if you are not completely satisfied. To find out the specific conditions and the procedure to follow, we invite you to consult our “Return Policy” page.

We do everything we can to make the returns process as simple and hassle-free as possible, so you can shop with confidence.

At SweetAndHydration, we are committed to providing high quality products. This is why all our items benefit from a 24-month guarantee. This offered guarantee ensures you complete peace of mind during your purchases, allowing you to fully enjoy your corner of paradise without worry.

The security of your transactions is essential to us. To protect your payment information, our site is equipped with SSL encryption, a high security standard for online transactions. Shop with peace of mind, knowing your data is secure every step of the way.